Privacy Policy

Savore Patisserie & Bake School ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using our website or services you consent to the practices described below.

1. Information We Collect

• Contact details you provide at registration: name, email, phone, city.
• Payment details required to process your order. Card / UPI / netbanking details are collected and processed directly by our payment partner Razorpay and are not stored on our servers.
• Usage data: pages viewed, device type, browser, approximate location, referrer and cookies / similar technologies for analytics and to keep the site working correctly.
• Communications: any messages, feedback or support requests you send us.

2. How We Use Information

• To deliver the class, course or product you signed up for, including access links and recordings.
• To process payments, send invoices and meet legal / accounting obligations.
• To send transactional emails (order confirmation, class reminders, recording links).
• To send occasional updates and offers — you can unsubscribe at any time.
• To improve our website, services and customer experience.
• To detect, prevent and address fraud, abuse or security incidents.

3. Legal Bases

We process personal data on the basis of (a) performance of a contract, (b) your consent, (c) our legitimate interests in running and improving our business, and (d) compliance with legal obligations.

4. Sharing of Information

We do not sell your personal information. We share data only with trusted service providers required to operate the Services, including:

• Razorpay — payment processing.
• Video / class platforms (e.g. Zoom, YouTube, Facebook Live) for delivering live and recorded classes.
• Email and messaging providers for transactional and marketing communication.
• Analytics providers (e.g. Google Analytics) using cookies / pixels.
• Authorities where required by law, court order or to protect our legal rights.

5. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences and understand site usage. You can disable cookies in your browser, but some features of the site may not work as intended.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations (including tax and accounting), resolve disputes and enforce our agreements.

7. Security

We use reasonable administrative, technical and physical safeguards to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted over the internet.

8. Your Rights

Subject to applicable law, you may have the right to access, correct, update or request deletion of your personal information, and to withdraw consent or object to certain processing. To exercise these rights, write to savore.chennai@gmail.com.

9. Children's Privacy

The Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. International Transfers

Your information may be processed in countries other than your own where our service providers operate. We take steps to ensure your data continues to receive an adequate level of protection.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

12. Contact

For privacy questions or requests, email savore.chennai@gmail.com, or write to us at Chennai, Tamil Nadu, India.